We have a strict policy of no pets in any of our Motorhomes, We do not accept all male or all female groups unless by prior arrangement in writing , We do not allow any of our Motorhomes at any Music festivals such as T In The Park, Glastonbury, Rock Ness etc, or Sports events Moto X etc, unless by prior arrangement in writing. All our vehicles are fitted with tracker systems.
No one other than the drivers named in the rental agreement may drive the hired vehicles.
All named drivers must be over 25 (Drivers over 75 need to contact us first for confirmation), of good health and have held a full/valid driving licence for at least two years.
The licence must be clear of any endorsements apart from up to six points for Speeding Offences, if there are any other current endorsements special conditions may apply.
All licences required must be produced and all Drivers must be present at vehicle collection; Persons with serious convictions within the last eleven years will not be permitted to drive the hire vehicles (including drink driving offences).
The following persons are excluded from driving our vehicles
Drivers under 25 years of age.
Drivers who have held a full driving license for less than two years.
Drivers who have had their insurance declined and/or renewal refused and/or special insurance terms imposed as a result of their claims experience and/or have had their insurance or cover cancelled by any Motor Insurer.
Drivers engaged wholly or partly in professional entertainment or professional sports.
Drivers who have any mental defect or infirmity or suffers from fits or any heart complaint.
Drivers must not have had their licence suspended for any period within the last three years.
Drivers must not have been involved in more than one fault incident within the last three years.
Drivers must not have more than two convictions with a maximum of 3 points per conviction.
Drivers must not have obtained a BA,DD or UT conviction
Drivers must declare if there are any special endorsements or special conditions that apply to their license to drive.
Drivers must declare at time of booking all of the above. Failure to disclose such claims may result of refusal of hire should this information come to light prior to collecting the vehicle.
Visitors from abroad (this does not apply to all EU Countries, Australia, New Zealand, Canada, Switzerland, South Africa, & USA ) Drivers from other countries.. we will need to refer you to our insurance company to check if they will offer insurance cover before we can accept your booking.
Telephone and online bookings can be made, but only held for up to 7 days until a booking deposit of £200 per week of hire is received.
The booking deposit is not refundable and shall be deducted from all hire charges.
Confirmation of the booking will be emailed or posted together with the invoice in respect of the tariff and damage deposit. If required dates are fully booked we will inform you of alternative dates available.
Cancellation of Bookings
Cancellations must be in writing or by email, and are charged as follows:
Full payment is due, 6 weeks prior to collection of vehicle.
Availability on Arrival
On arrival to collect the motorhome in circumstances beyond our control if the Motorhome previously booked by the hirer is not available due accident, theft, weather conditions, or any other reason or circumstance, then we will endeavour to supply a replacement motorhome of similar size and specification, if this is not possible then we will refund all monies paid immediately , Scottish Tourer will have no obligation whatsoever with regard to refunding any monies paid for campsites booked , events booked, travel booked, or any other circumstances.
All Motorhomes are comprehensively insured for the named drivers during the hire period only as detailed on the booking form. Up to two additional drivers can be added at an additional charge; prices available on request.
A refundable damage deposit of £700 is payable upon or before vehicle pick-up (Visitors from outside the UK is £1000.00) payable by credit card using preauthorisation, cash, cleared cheque, or bank transfer. In the event of an insurance claim which exceeds the deposit, the full deposit will be taken to cover the full insurance excess. The insurance excess applies in respect of each and every incident or claim, not the hire period as a whole, In the event of any additional incidents a second security deposit will be required in order to continue with the hire. Every accident or any damage must be reported to Scottish Tourer immediately by telephone and an accident form may have to be completed at the end of the hire period.
The damage deposit covers both the insurance excess in the event of any first incident or reported incident and the proper return of the vehicle in the same condition as it was let out to the hirer.
Any damage to the vehicle during the hire period that is not covered by an insurance claim then cost of rectification will be deducted from the refundable deposit; this will include any loss of equipment. Any damage to tyres, windscreen and any theft of personal property is not covered by our insurance, and any such damage shall be at your expense.
The hirer irrevocably authorises Scottish Tourer to deduct from the security deposit any amounts due to Scottish Tourer arising out of this agreement. In the event of an insurance claim, regardless of fault, the security deposit will be retained until the insurers have settled the claim. Please note, this can be a lengthy process and is out of Scottish Tourer control.
The following are not covered by insurance, therefore the hirer accepts full liability for these, which is in addition to the standard vehicle excess/security deposit should that apply :
(a) Mechanical problems caused by misuse by the driver, an example is clutch / gearbox.
(b) Any damage caused by a negligent act.
(c) Replacement or repair of , glass, wheels or incorrect fuelling.
(d) The theft of the motorhome will not be covered by insurance if the keys are left in the ignition or in or on the vehicle whilst unoccupied and the hirer shall be held fully responsible for a replacement vehicle.
(e) Windscreen, mirrors and/or tyre damage is not covered by the standard vehicle insurance.
Scottish Tourer recommend that the hirer takes out their own personal belongings and travel insurance.
There will be an administration charge of £35.00 applied for Scottish Tourer to provide any documents including damage reports to customers or third party companies to assist customers with claiming from their own independent travel insurers or third party excess protector insurers. This is to cover the expense and time of Scottish Tourer processing such paperwork, emails, scanning of documents, handling phone calls for such third party claims.
When the damage deposit is paid by preauthorisation against my credit card, I agree that; Scottish Tourer. is irrevocably authorised to complete any documentation and to take any other action to recover from my credit card issuer all amounts due by me pursuant to this Agreement, including but not limited to, any amounts due in respect to damage to the Vehicle or to property of a third party and all other additional charges as they are incurred (including all parking and traffic infringement penalties, road toll fines, city congestion charges, and associated administration costs) I will not dispute my liability to Scottish Tourer for any amount due under this agreement and I shall indemnify and keep indemnified Scottish Tourer. against any loss incurred(including legal costs) by reason of notifying my credit card issuer of such dispute. : Scottish Tourer will take a pre authorisation Security Deposit of £700.00 or non UK £1000.00 against your credit card.
.Scottishtourer recommend that the hirer takes out their own personal belongings and travel insurance.
Driving by non-named drivers and any late returns of Motorhomes renders the insurance invalid and the driver therefore commits an offence under the road traffic act, and will be solely responsible for any damages of personal injuries incurred. Late returns will be surcharged at the rate of £100.00 per hour, or part hour thereof.
Limitations & Liabilities
Scottishtourer accepts no responsibility for replacement vehicle costs, travel or accommodation costs or any other loss or claims arising from a Motorhome breakdown or accident. ScottishTourer will have no obligation whatsoever with regard to refunding any monies paid for campsites booked , events booked, travel booked, or any other circumstances.
Breakdown & Accidents
In the event of a breakdown or accident a recovery and repair service is provided for all our motorhomes (details inside the vehicles).
You are authorised to spend £100 on any necessary repairs and/or replacement parts, and we will reimburse you against a valid VAT receipt.
Any repair above £100 will have to be authorised by Scottishtourer.
Any breakdown, malfunction or damage caused by your negligence must be repaired/made good at your own expense.
Child / Baby Seats
On occasions we may have Child / baby seats and booster cushions available.. We don’t hire them out.. they are used at your own risk and must be fitted in the vehicle by yourself at your own risk. Scottish Tourer do not and will not guarantee compatibility or suitability for any child. By using any of these seats or booster cushions you agree to absolve Scottish tourer for any injury arising from their use.
There is no mileage charge for travel within Scotland, For travel outside Scotland The minimum hire period is two weeks, The first 2000 miles are free, after this a charge of 0.50 pence per mile will be applied.
Our business hours are from 9 am to 5pm daily any Motorhome collection or returns outside these times must be agreed in writing in advance... In cases of an emergency we will endeavour to accommodate late requests.
The motorhome and its contents remain the property of Scottishtourer. at all times.
The hirer is required to keep the vehicle securely locked at all times when it is left unattended, and to refrain from any action or omission which may prejudice Scottishtourer. rights to the vehicle.
The following are strictly prohibited in our Motorhomes, Scottish Tourer reserves the right to retain in part or whole the refundable deposit if additional cleaning or repair is required upon return of the vehicle due to:
Scottishtourer reserves the right to vary rates and conditions at any time.
Scottishtourer offer free car parking for your car whilst you are away, however, vehicles are left entirely at the Owners Risk. Only one allocated parking space is provided per Motorhome hire, with additional vehicle parking available at an additional charge;
The hirer acknowledges delivery of the vehicle and it's contents, free from defects or damage, other than as noted by the hirer on the damage declaration sheet, Before the commencement of hire the hirer is advised to check the vehicle thoroughly before leaving the premises of Scottishtourer and mark on the damage declaration any damage or defects.
The vehicle must be returned in the same condition as when hired, with the interior and appliances clean, Interior cleaning is not included in our hire fee; A cleaning charge of £100.00 will be applied if the vehicle is not returned with the interior clean and in a habitable Condition for the next customer. A cleaning charge of £75.00 is applied to toilets returned with the tank unemptied / dirty.
The damage excess of £700 (Visitors from outside the UK is £1000) is fully refundable within 24 hours upon return of the vehicle, this allows Scottish Tourer time to fully inspect the vehicle after exterior washing and interior valeting.
If the vehicle is returned damaged and requires body shop repairs, the full deposit will be retained until we have an estimate to repair, we will organise to have an estimate within 7 working days , which will be emailed to the hirer, and any balance due refunded within 10 working days of return of the vehicle.
Fuel, Oil & Gas
A full tank of fuel is supplied with the vehicle at the commencement of hire and the hirer is expected to return the vehicle with a full tank of fuel.
There will be a surcharge of £25 plus the cost of fuel for any fuel shortage.
The hirer will be liable if incorrect fuel type is used.
The hirer will be responsible for the regular checking of oil and water levels, and the use of the correct type of fluids.
Our vehicles are fitted with refillable gas tanks which can be refilled at any fuel station supplying LPG , customers are expected to return these full.
ScottishTourer has the right to refuse to handover the Motorhome on arrival of the hirer to any person who in our opinion is not suitable to take charge of or drive the vehicle, due any concerns we have for the safety of the vehicle or its occupants or other road users, In this situation all monies paid to us will be refunded in full immediately, ScottishTourer will have no obligation whatsoever with regard to refunding any monies paid for campsites booked , events booked, travel booked, or any other circumstances.
ScottishTourer also reserve the right repossess the Motorhome and terminate the rental agreement at any time during the hire period to any hirer who in our opinion is not suitable to drive the motorhome due to our concerns for the safety of the vehicle or its occupants or other road users, Due to misuse, abuse, incidents or accidents or damage caused by the hirer to our vehicle or other vehicles or property. The insurance excess applies in respect of each and every incident or claim, not the hire period as a whole. In this situation ScottishTourer will not refund any monies for unused rental period and will deduct any expense of recovery / repossession of the motorhome from any monies due to be returned, ScottishTourer will have no obligation whatsoever with regard to refunding any monies paid for campsites booked , events booked, travel booked, or any other circumstances. Scottish Tourer reserves the right to monitor the Vehicle’s location continuously throughout the hire Period.
Airport / Hotel Transfers
Customers who wish to use our shuttle bus service from Glasgow or Edinburgh airports must let us have the flight numbers and arrival times in writing before we will accept any bookings for this service; our shuttle bus does not do City centre transfers unless otherwise agreed in writing and subject to an additional charge. Our shuttle bus is normally on scheduled collection and drop off times so if your flight is delayed by more than 1 hour then it may not always be possible for us to wait and you may have to organise your own transport or wait until we can schedule you back in. On the return journey to the Airport you need to be back at our premises at the agreed time and ready to board our shuttle bus, Failure to be ready at the agreed time may mean our shuttle has to leave without you and you may have to organise alternative transfer arrangements.
Collection and Return Times
Our normal collection is 3 pm and return is 11am this gives us a 4 hour window in which to clean and prepare the motorhome for the next customer .. much the same as a hotel room or any other accommodation, However we are very flexible with these times depending on whether the motorhome you will get is booked on your days of arrival and departure, However normally we won’t know until a week or so before you arrive .
Strictly no animals A fixed penalty notice of £75 will be imposed if customers are found to have had an animal in the motorhome Or a maximum fine of the full Damage Deposit could be imposed if damage is caused by an animal.
It is against the law to smoke in all hire vehicles. A fixed penalty notice of £75 will be imposed if customers are found to have been smoking in our Motorhome. Or a maximum fine of the full Damage Deposit could be imposed if damage is caused by smoking.